General Questions

After purchase, you’ll receive instant access to your editable Canva template. Simply personalize the invitation with your party details, download your file, and print or share it digitally.

No — all items are digital downloads. No physical invitation cards or printed materials will be shipped.

Yes. Your digital files and Canva access link are available immediately after purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Yes. Our collection includes birthday invitation themes for boys, girls, and gender-neutral celebrations for kids and teens of all ages.

The template can be reused for personal use, but reselling, sharing, or redistributing the files is not permitted.

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Print or send digitally

Most invitations can be downloaded as JPG, PNG, or PDF files for printing or digital sharing.

Absolutely. You can print your invitation at home, at a local print shop, or send it digitally via text message or email.

Colors may vary slightly depending on your screen settings, printer, and paper type. For best results, we recommend high-quality cardstock or photo paper.

Customization

Most customers finish editing their invitation in less than 10 minutes using Canva’s easy drag-and-drop editor.

Yes. All Designs can be personalized for different ages, making them perfect for birthdays from toddlers to teens.

Yes. Most Canva templates allow you to upload and add your own photos directly into the design.

Yes. Canva works on desktop, tablet, and mobile devices, making it easy to personalize your invitation anywhere.

If you experience any issues accessing or editing your invitation, feel free to contact us and we’ll be happy to help.

Most invitations can be downloaded as JPG, PNG, or PDF files for printing or digital sharing.

You can easily edit text such as the birthday name, age, party date, time, location, and RSVP details directly in Canva.

No. All invitations are designed to work with a free Canva account unless otherwise stated in the product description.

trouble

Please check your spam, junk, promotions, or updates folder. Sometimes automated emails may be filtered by your email provider. You can also access your downloads through your account's order history.

Make sure you click the "Use Template" button after opening the link. This creates your own editable copy. If you're viewing the template in preview mode, editing options may not be available.

No. Our templates are designed to work with a free Canva account unless otherwise stated in the product description. If Canva suggests Pro elements, they can usually be replaced with free alternatives.

Yes. Your original template link remains available, allowing you to create a fresh copy and start again at any time.

If you experience any issues accessing or editing your invitation, feel free to contact us and we’ll be happy to help.

Yes. Occasionally, fonts may appear slightly different depending on your device, browser, or Canva settings. Downloaded files will typically display correctly.

Make sure your internet connection is stable and that you're logged into Canva. If the download fails, refresh the page and try again. If the issue persists, please contact us for assistance.

Please contact us as soon as possible and we'll help you access your files and template link.